Terms and Conditions of Use
Welcome to the Against Breast Cancer online shop at shop.againstbreastcancer.org.uk (the 'Site').
This Site and its supporting operation is owned and operated by Against Breast Cancer Trading Ltd (registered company number 03478706) a wholly owned subsidiary of the charity, which gives its profits to Against Breast Cancer Limited, registered charity number 1121258.
Your personal details will be held by Against Breast Cancer Trading Limited for the purposes of the fulfilment of your order.
Please read the following policies carefully before using the Site. By using the Site you signify your agreement to be bound by these conditions.
Definitions; In these conditions, the following terms shall have the following meaning: “The Company” (also referred to as 'we' and 'us') refers to Against Breast Cancer Trading Ltd. “The customer” means the customer of the company. “Contract” refers to any contract for the sale of goods by The Company to the Customer. "Site" means Against Breast Cancer Trading Limited's online shopping website at shop.againstbreastcancer.org.uk "Shop" means The Against Breast Cancer Trading Limited's online shop for online ordering of merchandise located at shop.againstbreastcancer.org.uk
These are the general terms and conditions of Against Breast Cancer Trading Limited governing your use of the Site.
1. What you are allowed to do
1.1 purchase goods from the Shop, provided you accept the Terms of Sale, which will apply to any contract made between you and Against Breast Cancer Trading Limited for the purchase and sale of goods from the Shop. These terms are outlined in Section 2 below;
1.2 browse the Shop using a compatible web browser. Permission to browse the Shop includes permission to make temporary or cached copies of parts of the Shop to the extent that this occurs in the normal course of using your browser and that these copies are used only to facilitate current or subsequent access to the Shop by you;
1.3 print a copy of any page of the Shop for your own personal purposes, provided you do not do any of the things set out under "What you are not allowed to do".
2. What you are not allowed to do
2.1 you may not remove or change anything on the Shop;
2.2 you are not allowed to copy or use any material from the Shop for any commercial purpose.
2.3 you are not allowed to remove or change any copyright, trade mark or other intellectual property rights notices contained in the original material or from any material copied or printed off from the Shop.
3. Your personal information
4. Usernames and Passwords
4.1 If you want to purchase something from the Shop, we will ask you to register an account with us. During registration, you will be asked to provide your email address and password, which you can use to make a purchase;
4.2 You must keep your password(s) confidential at all times, and must not disclose the password(s) or permit anyone else to use your password(s). Any breach of any of these terms by anyone to whom you disclose the password(s) will be treated as if the breach had been committed by you, and will not relieve you of your obligations under these terms;
4.3 In the event of any failure or error in the operation of a password(s), you shall cease using the password(s) and exit the Shop immediately, and notify Against Breast Cancer Trading Limited of such failure or error.
5.1 All intellectual property rights in any material (including text, photographs and other images and sound, downloads, software, trademarks and logos) contained in these Site is either owned by or has been licensed to Against Breast Cancer Trading Limited by the rights owner(s) so that Against Breast Cancer Trading Limited can use this material as part of the Shop. These rights are protected by United Kingdom and international copyright and database right laws. You are only allowed to use this Shop and the material they contain as set out in these terms.
6. Third party web sites
6.1 This Shop may also contain links to other third party web sites, which are not under the control of and are not maintained by Against Breast Cancer Trading Limited. Any such links are not an endorsement by Against Breast Cancer Trading Limited of any products or services available on such sites. Against Breast Cancer Trading Limited provides these links for your convenience only and you use such links entirely at your own risk. We accept no responsibility for the content or use of such sites or information contained in them.
7. Suspension and termination of accounts
7.1 Against Breast Cancer Trading Limited may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Shop from time to time. Access to or use of the Shop or pages linked to it may be interrupted or contain errors;
8. Enquiries or complaints
8.1 If you have any enquiries or complaints about the Site then please address them to: Against Breast Cancer Trading Limited, Leathem House, 13 Napier Court, Barton Lane, Abingdon, OX14 3YT Email: email@example.com
9. General and governing law
9.2 This Agreement constitutes the entire agreement between Against Breast Cancer Trading Limited and you and takes the place of all prior agreements, representations, statements and understandings between Against Breast Cancer Trading Limited and you regarding the use of the Site. You agree that you have not relied upon any representation or statement not recorded in these Conditions in entering into this Agreement.
9.3 The failure of Against Breast Trading Cancer Limited to exercise or enforce any right or provision of this Agreement or the delay by Against Breast Cancer Trading Limited in so doing shall not constitute a waiver of such right or provision. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The section titles in this Agreement are for convenience only and have no legal or contractual effect.
9.4 These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts in respect of any dispute arising from these terms and conditions.
1. The Sales Terms Should you purchase any goods from the Shop, you will be contracting with Against Breast Cancer Trading Limited on the terms outlined below. Please read these terms and conditions carefully.
1.1 These Terms of Sale ("Sales Terms") govern the supply of any goods you order via this Shop. Please read through the Sales Terms carefully. If you do not agree with the Sales Terms, do not order any goods from this Shop. If Against Breast Cancer Trading Limited accepts any order for goods from you, then its agreement with you will be made on these Sales Terms.
1.2 Please note that Against Breast Cancer Trading Limited reserves the right to amend the Sales Terms from time to time. Against Breast Cancer Trading Limited will publish the amended Sales Terms on the Shop and any new versions of the Sales Terms will come into effect as soon as Against Breast Cancer Trading Limited publish them on the Shop (with the exception that any orders that Against Breast Cancer Trading Limited have already accepted from you prior to any such change will be subject to the Sales Terms in force at that point).
2. Availability of the goods supplied by the Shop
2.1 Against Breast Cancer Trading Limited may terminate or suspend the supply of any goods displayed on the Shop in the event of out of stocks, for support or maintenance work, in order to update content or for any other reason. Against Breast Cancer Trading Limited may do this at any time and without notice. Products on the Shop are normally available for despatch within 24 hours and for products with slower availability, an estimated shipment preparation time is provided in the associated product listings on the Shop.
3. Buying goods from this Shop
3.1 Pricing policy - Against Breast Cancer Trading Limited may change the prices of the goods displayed on the Shop at any time. The prices for all the goods available on the Shop are clearly marked in their description and are inclusive of VAT (if applicable). All applicable delivery charges are also displayed on the Shop. All prices are in Pounds Sterling. Against Breast Cancer Trading Limited may make available offers and discounts using promotion codes. Only one promotion code is valid per order.
3.2 Conclusion of Contract of Sale -The information relating to Against Breast Cancer Trading Limited's goods and relevant prices are displayed on the Shop for your information and to enable you decide whether you would like to make us an offer to purchase any such goods. When you place an order to purchase a product from shop.againstbreastcancer.org.uk, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you. That acceptance will be complete at the time we send the dispatch confirmation e-mail to you. Any products on the same order which we have not confirmed in a dispatch confirmation e-mail to have been dispatched do not form part of that contract.
3.3 Method of payment - For orders placed via the Shop, Against Breast Cancer Trading Limited accepts Visa, MasterCard and bank Maestro cards. Against Breast Cancer Trading Limited does not accept Visa Electron, American Express, Diner's Club, Solo. When making your payment, it is imperative that you provide the information that Against Breast Cancer Trading Limited specify is required, for example, cardholder's name as it is shown on the card and address exactly as it appears on the card statement. Your card will be debited when Against Breast Cancer Trading Limited confirms that it has accepted your order. Ownership or title to the product shall not pass to you, the buyer, until Against Breast Cancer Trading Limited has received payment in full.
3.4 Delivery - Standard service delivery is charged at £4.99 to any UK mainland address, Northern Ireland (excluding offshore territories) and BFPO address. These charges cover packing, handling and delivery. Orders are usually responded to within 3 working days, and are dispatched to arrive within 3-5 working days. If you have not received your goods within 28 days, please contact our customer services department by email at firstname.lastname@example.org
3.5 Out of stocks - If any item you have chosen is unavailable, Against Breast Cancer Trading Limited will contact you via phone or your email address and set out the options that are available to you.
3.6 Return of goods policy - We want you to be completely satisfied with your purchases. Please let us know if you are not entirely satisfied with our products or our service, so that we can rectify the situation. We try to ensure that the products are the same as our original samples, although sometimes differences do occur. Items are described and photographed as accurately as possible, but please note that sizes, colours and designs may vary. If you are not completely satisfied with any item you ordered, just return it, if possible in the original packaging (with your customer advice note) within 14 days of the date of receipt and we will refund your money or send you a replacement - no questions asked. Items returned under Against Breast Cancer Trading Limited's 14 days returns policy must be unopened with any seals and shrink-wrap intact (e.g., for CDs and DVDs, electronics, food). Please note: we can only accept the return of opened items if they are faulty. We are only able to replace identical products (requests for different sizes acceptable), so if you wish to order additional items it will be treated as a new order. The Against Breast Cancer Trading Limited guarantee does not affect your statutory rights. When you send your item back to us, we'll process the returned item then notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for purchase within three weeks of our receiving your return. If you are returning an item because of an error on our part or because it is damaged or defective, we will be happy to refund the delivery charges incurred in sending the item to you and we'll reimburse your costs in returning it to us. If the product is damaged in any way or has become broken in transit please contact customer services by email at email@example.com.
3.7 Cancellation Policy - Please note that you have a legal right to cancel your order within 7 days of the date of receipt of the goods (provided the goods are returned to us new and in an unused condition in the original packaging together with a copy of the receipt. By returning, packing securely and enclosing the advice note and sending it back to The Against Breast Cancer Trading Limited, Leathem House, 13 Napier Court, Barton Lane, Abingdon, OX14 3YT, a refund will be provided within 7 days of the date of cancellation.
3.8 Legal age – shop.againstbreastcancer.org.uk does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use shop.againstbreastcancer.org.uk only with the involvement of a parent or guardian.
3.9 Special offers - From time to time, special offers may be advertised on the website. Special offer prices quoted apply only to orders completed online.
3.10 Vouchers - From time to time, vouchers may be issued for free delivery or for discounts on orders or products. You may only use one voucher per order. Some vouchers may only be used once per customer. Please contact firstname.lastname@example.org if you have any questions about redeeming a voucher code.
3.11 Free gifts - From time to time, free products may be offered with a product or order. These free products are included as part of your order and if any part of the order is returned for a refund we reserve the right to deduct the value of the free gift from your refund if they are not returned too.